REPOSITORY AMAN JAYA

Kami dari Kampus Akademi Maritim Nasional Jakarta Raya menyajikan layanan digital yang menghimpun, menyuguhkan dan menyebarluaskan materi digital. Layanan digital seperti repository ini merupakan alat yang penting untuk menyajikan ulang materi-materi suatu institusi pendidikan.

Katagori Repository

Penelitian : SWITCHING CUSTOMERS DIMEDIATE CUSTOMER SATISFACTION AND LOYALTY OF SEA TRANSPORTATION AGENCY IN INDONESIA

Judul Journal : SWITCHING CUSTOMERS DIMEDIATE CUSTOMER SATISFACTION AND LOYALTY OF SEA TRANSPORTATION AGENCY IN INDONESIA
Katagori Journal : Penelitian
Nama Penulis : Dr. Lie Adek, S.Kom., S.E., M.M.

The purpose of this study is to analyze the influence of Service Quality,Customer Relationship Marketing, and Attractiveness, on Customer Satisfaction and Customer Loyalty at sea transportation companies in Jakarta Province Region.