Penelitian : SWITCHING CUSTOMERS DIMEDIATE CUSTOMER SATISFACTION AND LOYALTY OF SEA TRANSPORTATION AGENCY IN INDONESIA
Judul Journal : SWITCHING CUSTOMERS DIMEDIATE CUSTOMER SATISFACTION AND LOYALTY OF SEA TRANSPORTATION AGENCY IN INDONESIA
Katagori Journal : Penelitian
Nama Penulis : Dr. Adek Lie, S.Kom., S.E., M.M.
Katagori Journal : Penelitian
Nama Penulis : Dr. Adek Lie, S.Kom., S.E., M.M.
The purpose of this study is to analyze the influence of Service Quality,Customer Relationship Marketing, and Attractiveness, on Customer Satisfaction and Customer Loyalty at sea transportation companies in Jakarta Province Region.
Nama Penulis : Dr. Adek Lie, S.Kom., S.E., M.M.
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